*BEWARE* Folders can not be re-added after they are deleted. All content deleted is deleted for our databases completely.
You can delete folders that you have Admin access to. To verify if you have Admin access, you will see this Admin icon on the folder: . If you do not see this icon, you will not be able to delete the folder.
TO DELETE
There are two ways to delete on desktop.
1. Click the folder icon thumbnail 3 dots, select delete.
2. Click the main folder 3 dot menu button in top right of folder area, select delete.
On mobile, there are two ways to delete a folder.
1. Click on the 3 dots on the folder thumbnail and select delete.
2. Open the folder and click the 3 dots in top right.
Related Articles
Join Shared Folder
In order to join a folder, an admin will need to share a link with you. Once you have that link, get the content in two steps! *NOTE: You can join on a mobile device, but you will need to load mobile browser as you have a web address link that needs ...
Share Folders of Snippets, Manage Folder Members
*NOTE* You must have Admin access of the folder in order to share it with another Geniechat user. When you add a new folder member, they will have default access of View only. This means they can not edit the folder snippets as well as snippet and ...
Move and Copy Snippets on Android
Important: For more options to move multiple snippets at one time into folders many levels away, use your desktop web app at https://my.geniechat.com - Watch the how to video here. To move a snippet into a different folder, you can drag and drop the ...
Reorder and Move Folders and Snippets
Reordering your content on Geniechat is as easy as DRAG & DROP! You can drag and drop on all devices including the mobile app and desktop. 1. Drag the folder or snippet to where you want it to be. 2. Click Reposition to place folder there. Click ...
Add Snippets - Images, Text, PDFs, and Video
To add images and such into your snippet library and then have them on your keyboard, you create new snippets. Here's a how: 1: Create a folder as you need to be an admin of a folder in order to add to it 2: Open folder 3: Click plus + in bottom ...
Recent Articles
Samsung Keyboard Toggle - Turn on keyboard icon to show multiple keyboards
In order to access your keyboard, Samsung phones have an extra step where some have to turn "on" the keyboard icon. You shouldn't have to! But, it's a thing. So, here's a video showing you how (https://www.youtube.com/watch?v=zy4NRQp9_e8). Once you ...
Join Shared Folder
In order to join a folder, an admin will need to share a link with you. Once you have that link, get the content in two steps! *NOTE: You can join on a mobile device, but you will need to load mobile browser as you have a web address link that needs ...
Create Reminder
Reminders are for you, from you. They are not automated and Geniechat does not reach out or automatically message your contact. Think of this like a calendar reminder, but better because you can link the contact's social media link for easy ...
Add Tags and Notes to Contacts
Tags - these are searchable on both the contact library and in creating a reminder. Notes - these are not searchable and is one unlimited section where you can create notes that are private to you. How to create a tag Open contact Scroll down to Tags ...
Create New Contact in App and Desktop
Geniechat is designed to help you keep track of your engagement activities meaning you have a contact library! There are 3 ways to get contacts into your Geniechat account - choose the option you would like to try. 1. Importing via CSV file 2. Have ...